The first nine articles of the NAR Code of Ethics are known as the:

• A. Duties to Customers
• B. Duties to Clients and Customers
• C. Duties to the Public
• D. Duties to Society

Answer: (B)

The first nine articles are known as duties to clients and customers. These articles lay out how REALTORS must behave toward the parties involved in a real estate transaction: toward clients, who have engaged the REALTOR and require loyalty, confidentiality, obedience to lawful instructions, and diligent care; and toward customers, who are others the REALTOR interacts with, requiring fair dealing, honesty, and accurate information. This section defines the fiduciary duties to the client while also ensuring ethical, non-deceptive conduct with all customers in the process. The remaining articles shift focus to duties toward the public, such as truth in advertising and broader public interests, which is why naming the first nine as duties to clients and customers is the correct framing.